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Find answers fast, and how to reach our team if you still need help. Open sectionBuying a Zerno
Pricing, lead times, payment, what comes standard, add-ons, and editing your order.- Open Source Design Files: Print Your Own Funnels, Caps, and Accent Pieces
- Payments, Order Confirmation Emails, and Your Zerno Account
- Z1 or Z2: Which Zerno Is Right for You?
- Ordering Questions: Burr Sets, Augers, Accent Pieces, and Colors
- Buying a Zerno From Outside the US: Delivery Cost, Power, and Support
- Magnetic Portafilter Holder: Which Portafilters Fit
Shipping & Delivery
Shipping costs and times, where we ship, tracking, delivery holds, damage, and import duties.- Local Pickup at Our Hillside Shop
- Where Is My Order? Build Stages, Stage Emails, and Dispatch Estimates
- Shipping Costs, Delivery Times, and Where We Ship
- Delivery: Signatures, Holds, Missed Deliveries, and Damage
- Taxes, Import Duties, and VAT